Privacy Policy
2. We will comply with laws and regulations, government guidelines, and other standards related to the protection of personal information.
3. We will implement reasonable technical and organizational security measures, corrective actions, and preventive measures against risks such as unauthorized access to personal information, or leakage, loss, or damage thereof.
4. To ensure proper use and thorough protection of personal information, we will establish internal rules on the protection of personal information, thoroughly inform and ensure compliance among officers and employees, and continuously strive to improve our practices while keeping abreast of the latest IT technologies, social demands, and changes in our business environment. We will also request our business partners to handle personal information appropriately and work together to protect it.
5. For requests regarding disclosure, correction, deletion, suspension of use, complaints, or consultations regarding personal information held by the Company, we will establish a Personal Information Inquiry Desk and respond sincerely.
Contact Information
For inquiries, complaints, or consultations regarding this Privacy Policy or personal information, please contact the following office:Personal Information Inquiry Desk
Sumitomo Realty Ningyocho Building, 2-2-1 Nihonbashi Horidome-cho, Chuo-ku, Tokyo 103-0012
Idaten Co., Ltd. President & CEO Yukihiro Tamoto
Established on August 1, 2025
Handling of Personal Information
Personal Data Handling Business Operator
Idaten Co., Ltd.
Sumitomo Realty Ningyocho Building, 2-2-1 Nihonbashi Horidome-cho, Chuo-ku, Tokyo
President & CEO Yukihiro Tamoto
1. Acquisition, Retention, and Use of Personal Information
The Company will retain and use personal information entrusted by customers for the following purposes during the following business activities.[Business Activities]
- Web Media Management Business
- Value Service Business
- Internet Advertising Agency Business
[Personal Information Acquired from Customers]
The Company obtains and uses information about customers within the scope necessary for its business activities, mainly in the following cases. The following are examples, and depending on the content, some information may not qualify as personal information.
(1) Information directly provided by customers
- Name, email address, date of birth, gender, etc., registered by customers through services provided on websites operated by the Company.
- Name, email address, phone number, and address provided when responding to surveys via email or phone, applying for events, or making inquiries to customer centers.
- Information provided when submitting reviews or ratings, setting favorites, changing registration details on account pages, or otherwise providing information via our services.
(2) Information automatically obtained through business operations
- Information related to billing and payments, such as usage fees, payment status, and payment dates.
- HTTP request information resulting from customer activity (IP address, browser, operating system, request date and time, etc.).
(3) Information provided by third parties
- Customer registration information obtained by our partner service providers.
[Purpose of Use]
A. Personal information obtained from customers will be used for the following purposes:
(1) To ship or provide products and services in each business.
(2) To notify or recommend products and services in each business.
(3) To confirm subscription status and determine the need to notify or recommend products and services to customers.
(4) For surveys, monitoring studies, responses to customer inquiries, and investigation of issues arising during product shipment or service provision.
(5) For after-sales service and customer support in each business.
(6) To analyze browsing and purchasing history for improvement and quality enhancement of products and services.
(7) To detect and prevent fraudulent activities.
(8) To provide information and incentives for content, products, or services that may interest customers.
(9) For the calculation, billing, and management of service usage fees and invoices.
(10) To analyze usage data and deliver advertisements tailored to customer preferences.
(11) To conduct lotteries for events or campaigns, ship or provide benefits, verify addresses when undelivered, and contact applicants.
(12) To avoid duplicate registrations by comparing registered customer information across our services.
(13) To investigate and understand customer usage conditions for our products and services.
B. Purposes of use for personal information other than that of customers:
B-1. Personal information of job applicants:
(1) To conduct recruitment activities (notifications regarding applications, selection results, offers, placement, etc.).
B-2. Personal information of retirees:
(1) For emergency contact purposes.
(2) For procedures stipulated by internal company regulations.
[Retention]
Personal information entrusted to the Company will be retained for the period necessary to achieve the purposes of use, unless otherwise specified.
[Recording and Monitoring of Calls]
(1) When providing or soliciting services by phone, the Company may record or monitor calls with customers. Recordings are used to improve response quality, confirm communication regarding customer inquiries, and for related operations.
(2) Such call records will be strictly managed as personal information.
2. Safety Management Measures for Personal Information
The Company will take the following necessary and appropriate measures to protect customers’ personal information from leakage, loss, or damage.A. Formulation of Basic Policy
A basic policy has been established to ensure proper handling of personal information and to inform customers of inquiry and complaint handling contacts.
B. Establishment of Handling Rules
Rules have been established for handling personal information at each stage—acquisition, use, storage, provision, deletion, and disposal—defining procedures, responsible persons, and duties.
C. Organizational Security Measures
- Appointing a person responsible for handling personal information and clarifying employee roles and responsibilities.
- Recording and monitoring system usage (login records, access logs, etc.) for systems handling personal data.
- Establishing a response system in case of data breaches (fact-finding, cause investigation, reporting, prevention of recurrence).
- Conducting regular inspections and audits of security management measures.
D. Human Security Measures
- Conducting regular training on personal information handling for employees.
E. Physical Security Measures
- Proper management of areas where personal data is handled (access control, device restrictions, prevention of peeking, etc.).
- Proper deletion of data and disposal of devices and media containing personal information.
F. Technical Security Measures
- Proper access control to databases containing personal information.
- Prevention of unauthorized external access.
- Regular testing of information system security and response to vulnerabilities.
3. Provision of Personal Information to Third Parties
The Company will not disclose or provide personal information to third parties in Japan or overseas without the prior consent of the individual, except when permitted by law or following legally defined procedures.3. Provision of Personal Information to Third Parties
The Company will not disclose or provide personal information to third parties in Japan or overseas without the prior consent of the individual, except when permitted by law or following legally defined procedures.4. Request for Suspension of Use, etc.
Customers may request the suspension, deletion, or cessation of provision to third parties of their personal information held by the Company.5. Request for Disclosure or Correction of Personal Information
Customers may request the disclosure of their personal information held by the Company. If there are errors or changes, customers may request correction, addition, or deletion of items.6. Optional Nature of Entry Items
Some fields for personal information on application forms, etc., are optional. However, if not provided, we may not be able to deliver products or services appropriately.7. Cookies and Similar Technologies
The Company may use cookies to protect customers’ privacy, improve convenience, distribute advertisements, and obtain statistical data. Information provided via cookies may include non-identifiable attributes such as age, gender, occupation, and region, as well as device information, browsing history, and location data (based on consent when using smartphones, etc.). We may also link personal data received from third parties (e.g., browsing, search, purchase history, encrypted email addresses, cookies, advertising IDs) with personal information obtained directly from customers. Such linkage will only occur with consent, in compliance with the Personal Information Protection Law and related guidelines.8. Procedures for Disclosure or Suspension of Use of Personal Information
For requests regarding disclosure or suspension of use of personal information, please contact our Personal Information Inquiry Desk listed in section 9.Note: Only the individual who has a contract with us may make such requests.
[Mailing Address]
Idaten Co., Ltd. Personal Information Inquiry Desk
Sumitomo Realty Ningyocho Building, 2-2-1 Nihonbashi Horidome-cho, Chuo-ku, Tokyo 103-0012
*Please bear postal costs. Sending by registered mail is recommended.
Requests cannot be accepted in the following cases, and reasons will be notified if so:
[Required Identification Documents]
Please enclose a copy of an official ID with name and address (Driver’s License / Passport / Health Insurance Card / Resident Record / Basic Resident Register Card).
*If your registered domicile is shown, please hide it before copying.
[Reasons Requests May Be Denied]
- If identity cannot be verified.
- If an agent cannot prove authority to act.
- If the required request form is incomplete.
- If the requested personal data is not part of our retained personal data.
- If disclosure may harm the life, body, property, or rights of the individual or a third party.
- If it may significantly interfere with our proper business operations.
- If it violates other laws or regulations.
9. Contact Information
For requests regarding disclosure, correction, suspension of use, or cessation of third-party provision of personal information, and for other inquiries, please contact:Idaten Co., Ltd. Personal Information Inquiry Desk
Sumitomo Realty Ningyocho Building, 2-2-1 Nihonbashi Horidome-cho, Chuo-ku, Tokyo 103-0012
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